Last updated: August 18th, 2025

Spirit Nourished Earth – Privacy Policy

Two Ways to Read This Policy

Privacy policies are important — but let’s be honest, they can also be pretty dry. With the assistance of ChatGPT, we’ve created a version that’s more conversational and enjoyable to read.

🌿 The Friendly Version — simple, human, and easy to follow.
📜 The Legal Version — the full, formal version (for those who like all the details).

Both contain the same information; one just speaks human a little better.

 

🌿 The Friendly Version

Why this matters

We know privacy policies are usually long, confusing, and full of legal words no one enjoys. We’d like to keep things clear: this page explains what we collect, why we collect it, and how we protect it—so you know exactly where you stand.

What we collect

When you shop with us or join our email list, we may collect:

• Your name, billing/shipping address, and payment info (so your order arrives safely).
• Your email address (so you can receive order updates or the occasional newsletter).
• Website usage info, like cookies, to help us keep things running smoothly.

That’s it. We don’t go digging for extra data, and we don’t care about anything unrelated to your visit here.

How we use it

We use your info only for:

• Processing and delivering your orders.
• Sending order confirmations, shipping updates, and any customer-support replies.
• (If you subscribed) occasional updates about new products or writings we think you’ll love.

We do not sell your information. Ever.

Who sees your info

Sometimes we work with trusted partners—like Shopify (our store platform), payment processors, or shipping providers. They see only what’s necessary to complete your order. Beyond that, no one else touches your information.

Email & marketing

If you subscribe to our mailing list, you’re in control. You’ll only hear from us once in a while (we dislike inbox clutter as much as you do). And you can unsubscribe at any time—one click, no questions asked.

Cookies & browsing data

Like most websites, we use cookies (small text files stored on your device) to improve your browsing experience. Cookies help us remember your preferences and understand how people use the site. You can disable cookies in your browser if you prefer.

Your rights

Depending on where you live, you may have rights such as:

• Requesting a copy of the information we hold about you.
• Asking us to correct or delete your information.
• Opting out of marketing at any time.

If you’d like to exercise these rights, just email us at info@spiritnourishedearth.com.

Security

We take security seriously. Our store uses Shopify’s secure systems, including encryption, to keep your information safe during transactions.

Updates to this policy

From time to time, we may update this policy. If we do, we’ll post the new version here with a revised date.

Questions?

If anything here isn’t clear, or you simply want to double-check how your info is handled, reach out to us at:
info@spiritnourishedearth.com

✨ In short: your trust matters more than any marketing gimmick. We keep your information private, safe, and minimal.

📜 The Legal Version

This Privacy Policy describes how Spirit Nourished Earth (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from spiritnourishedearth.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

 

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

 

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services that you may choose to use. In this case, Shopify will process your information as set forth in its Privacy Policy and Consumer Privacy Policy.
• Marketing and Advertising. We may use your personal information to send you updates about our products, launches, and other Spirit Nourished Earth happenings via email. We keep this minimal, respectful of your inbox, and you can unsubscribe at any time.
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately..
• Communicating with You and Service Improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

Cookies

Like many websites, we use cookies on our Site. For details about the cookies used to power our store through Shopify, see Shopify’s Cookie Policy.

We use cookies to:

• Keep the Site and Services running smoothly (for example, remembering your actions and preferences).
• Understand how visitors interact with our Site to improve functionality and usability.

We do not use cookies to sell your data or track you across unrelated websites.

Most browsers accept cookies by default, but you can choose to remove or reject cookies through your browser settings. Please note that disabling cookies may affect your experience on our Site and could prevent certain features from working correctly.

Our Site also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If we can associate a device sending the GPC signal with a Shopify account, we will honour the opt-out request for that account. Learn more at Global Privacy Control.

Other than the GPC signal, we do not recognize other “Do Not Track” browser signals.

 

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes and other reasons subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

Third Party Websites and Links

Our Site may include links to websites or platforms operated by third parties. If you choose to visit these sites, please review their privacy and security policies, as we are not responsible for how they collect, use, or share your information.

We do not guarantee the accuracy, completeness, or reliability of content on third-party sites, and including a link does not imply endorsement of the content or its owners, except as otherwise disclosed on our Site.

Information you provide on public or semi-public venues, including third-party social media platforms, may be visible to other users and could be used by those platforms in accordance with their policies.

 

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

 

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete personal information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

 

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@spiritnourishedearth.com or contact us at 1581 H Hillside Avenue, 182, Victoria, BC, V8T 2C1, CA.